Shipping and Delivery Policy
Last updated: September 11, 2025
This Shipping and Delivery Policy describes Our policies and procedures regarding the shipment and delivery of Products and Services when You make a purchase on Our Website. It also informs You about the timelines, costs, and terms related to delivery.
By placing an order with Us, You agree to the terms of this Shipping and Delivery Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Shipping and Delivery Policy:
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Jalpaheals.
- Products mean physical goods such as books, workbooks, or healing tools offered for sale on Our Website.
- Services mean digital products such as online courses, workshops, coaching, or healing sessions offered by Us.
- Orders mean a request by You to purchase Products or Services from Us.
- Website refers to Jalpaheals, accessible from http://www.jalpaheals.com.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Processing Orders
- All Orders are processed within 2–4 business days (excluding weekends and public holidays).
- In case of high demand or unforeseen delays, processing time may take longer. We will notify You by email or phone if there is a significant delay.
Delivery of Services (Digital Products)
- Digital Products and Services such as eBooks, courses, coaching, or healing sessions are delivered electronically.
- You will receive access details through Your registered email ID within 24–48 hours of completing the purchase.
- No shipping charges apply to digital deliveries.
Shipping of Physical Products
- Physical Products are shipped via trusted courier or postal services.
- Estimated delivery time is 5–10 business days within India, depending on Your location.
- Currently, We do not offer international shipping for physical Products.
Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before You confirm Your Order.
- Digital Products and Services carry no shipping fee.
Order Tracking
- Once Your physical Product has been dispatched, You will receive a tracking number via email.
- You can use this number to track the status of Your shipment through the courier partner’s website.
Delays and Force Majeure
We are not liable for delays in delivery caused by:
- Incorrect or incomplete delivery information provided by You.
- Courier or postal service delays due to strikes, weather, or other unforeseen events.
- Technical issues affecting the delivery of digital Products beyond Our reasonable control.
Changes to this Shipping and Delivery Policy
We may update Our Shipping and Delivery Policy from time to time. We will notify You of any changes by posting the new Shipping and Delivery Policy on this page and updating the "Last updated" date.
You are advised to review this page periodically for any updates. Changes are effective when posted on this page.
Contact Us
If you have any questions about this Shipping and Delivery Policy, You can contact us: